We Handle Everything · Rolleston

Insurance Repairs

Caravan and motorhome damage repairs from first inspection through to approved repair. Start the claim pathway here and we will document the damage, prepare the repair quote, work with your insurer, and keep you informed at each step.

Start an insurance repair claim

How it works

1. Start the claim form
Tell us who you are insured with, whether you have a claim number, and what damage you can see.
2. Inspection and quote
We carry out a paid inspection, take photos and measurements, then prepare an insurer-ready repair quote.
3. We keep you informed
We update you as the quote is prepared, submitted, reviewed, approved, parts are arranged and repairs move through the workshop.
4. We deal with your insurer
We liaise directly with your insurance company, answer their questions and keep the repair moving so you are not left chasing updates.
Pricing

Insurance repair claim pathway

A simple start point for caravan and motorhome insurance repairs, damage documentation and insurer-ready quotes.

Claim inspection and repair quote

Fee applies

Damage assessment, photos, notes and a repair quote suitable for your insurer.

Approved insurance repairs

Quoted to insurer

Once approved, we complete the repair work or coordinate trusted specialist work on your behalf.

Storm, impact and water ingress repairs

Quote on request

Caravans, campervans and motorhomes assessed case by case.

Inspection and quote fees are confirmed before the assessment. The fee is waived or credited if the approved repair proceeds with SOEL.

Start claim form
Inspection fee waived if the repair proceeds. The claim inspection and quote fee is charged before assessment work starts, then waived or credited when SOEL completes the approved repair.

Start an insurance repair claim

Send us the claim details here and our team will review them directly. We'll confirm the next steps, explain what happens with the inspection and quote, and keep you updated as the repair progresses.

Inspection fee applies

What we repair

  • Collision and impact damage — panels, nose cones, drawbars
  • Roof damage — hail, falling objects, overheight incidents
  • Water ingress and storm damage
  • Awning and slide-out damage
  • Interior damage — flooring, cabinetry, wall panels
  • Window and glass replacement
  • Electrical damage and rewiring
  • Chassis and structural repairs

Vehicle types

CaravansMotorhomesCampervans
Work with any insurer. We're experienced working with all major New Zealand insurance companies. We speak their language, know what documentation they need, and keep you updated while the claim moves through assessment, approval and repair.
Repair network. Some work — such as panel beating, painting and specialist bodywork — is conducted off-site through our trusted local repair network. We coordinate this on your behalf as part of the same job, so you only ever deal with us. All work meets the same quality standard regardless of where it's carried out.
Start your claim
Send the claim details we need to start the quote pathway. We'll review it, contact you, and keep you informed all the way through.
Start claim form